Booking hay fever treatment, step by step
Hay Fever Treatment keeps the process simple. You tell us about your symptoms, we explain the options and fees, and a qualified clinician assesses you before any treatment is recommended.
- No GP referral needed
- Fees confirmed before you book
- A personal plan for your pollen season
How our hay fever service works
Each stage helps you get the right treatment safely, without unnecessary waiting or paperwork.
Request a free quote
Use the short form on any page to tell us about your symptoms and the treatment you're interested in.
We contact you
We get back to you to answer your questions, explain the options and confirm fees and appointment details.
Clinical consultation
A qualified clinician reviews your symptoms, medicines and general health to decide what is safe and suitable.
Your treatment plan
You receive a personal plan, with treatment where appropriate and advice on getting the most from it.
What happens after you request a quote?
The quote form on every page asks for your name, contact details, the treatment you're interested in and a short description of your symptoms. You don't need to know which service you want. Many people select "Not sure yet" and let us suggest a starting point based on what they describe.
When we reply, we'll answer any questions you have, explain which services are likely to help and confirm the fees. If the information you've given suggests a particular route, such as allergy testing before immunotherapy, we'll explain why. Nothing is booked until you're happy to go ahead.
The more detail you give in the form, the more useful our first reply can be. It helps to mention when your symptoms usually start, which ones bother you most, what you've tried so far and whether you have asthma. If you have a deadline, such as exams or a holiday, say so and we'll take it into account.
Your hay fever consultation: what we cover
The consultation is where your treatment plan takes shape. A qualified clinician takes a detailed history and talks through how hay fever affects your daily life, so any recommendation is both effective and safe for you.
- When your symptoms start, how long they last and how severe they get
- Which symptoms bother you most, including your nose, eyes, sleep and breathing
- Medicines you've tried, how you used them and what helped
- Asthma, eczema and any other allergies
- Your general health, other medicines and any pregnancy plans
How to prepare for your appointment
A little preparation helps you get the most from your consultation.
Your treatment plan and follow-up
After your consultation you'll have a clear plan covering what to use, when to start, how to use it correctly and what to do if your symptoms flare. Where a prescription medicine is appropriate, the prescriber will explain how it works and any side effects to look out for.
Hay fever changes from year to year, so your plan isn't fixed. If symptoms aren't improving as expected, contact us and we'll review it. For longer courses such as immunotherapy, we'll explain the follow-up involved before you commit.
Many patients come back before the next season starts. A short review at that point lets you start treatment on time, adjust anything that didn't work as well as hoped and plan ahead if your symptoms have changed.
Who can use the Hay Fever Treatment service?
The service is designed for adults with hay fever that is not well controlled by everyday remedies, as well as people who want to plan ahead for next season. You don't need a GP referral, and you can get in touch at any time of year.
If your symptoms are mild, a local pharmacist may be all you need, and we'll say so if that seems likely. If you have severe asthma, are pregnant or have other health conditions, please mention this in your enquiry so the right options can be discussed. For children, include their age and we'll let you know whether we can help or where to go instead.
When should you book hay fever treatment?
Many treatments work best when they're already in place before pollen levels rise. Use the UK pollen calendar to see when your season is likely to start.
Several months ahead
Immunotherapy usually needs to begin well before your season, so allergy testing and planning come first.
Two to four weeks ahead
Steroid nasal sprays and other preventers take time to reach full effect, so they work best started early.
Already in season?
Don't wait until next year. Several treatments can still bring relief during the current season.
Questions about booking
How quickly can I get started?
Once you've sent the quote form, we'll be in touch to discuss your needs and arrange the next step. Mention in your message if your symptoms are severe or you have an important date coming up.
Is there any obligation after requesting a quote?
None at all. The quote gives you the information you need to decide, and you are never under pressure to go ahead, even after a consultation.
Will I definitely receive a prescription?
Not necessarily. A prescriber will only recommend a prescription medicine if it is safe and suitable for you. Sometimes the most useful change is how and when you use your current treatments.
Can I bring someone with me?
Yes. You're welcome to bring a friend or family member to your consultation.
What if I need to change or cancel?
Let us know as early as you can by email and we'll help you rearrange. Any terms that apply to your booking will be explained before you confirm it.
Start with a free quote
Tell us about your hay fever and we'll explain the next steps, with fees confirmed before you book.