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FAQs

Hay fever treatment questions answered

Everything you need to know before booking with Hay Fever Treatment, including how the service works, what each treatment involves and how fees are confirmed.

  • Booking and suitability
  • Fees confirmed before you book
  • Safety and side effects explained

Booking a hay fever appointment

Most people get in touch because their hay fever is no longer manageable with pharmacy remedies alone. These are the questions we hear most often before someone books.

How do I book hay fever treatment with you?

Start by completing the free quote form at the top of this page. Tell us about your symptoms and the treatment you're interested in. We'll contact you to talk through your needs, confirm the fees and arrange a consultation if you decide to go ahead.

Do I need a GP referral?

No. You can contact Hay Fever Treatment directly without a referral. With your permission, we may share a summary with your GP so your medical records stay complete, particularly if you receive a prescription.

Who is your hay fever service suitable for?

The service is designed for adults whose hay fever is not well controlled by over-the-counter tablets, sprays or eye drops. It also suits people who want to plan ahead of the pollen season, or who need clear advice on testing or longer-term options. If your symptoms are mild, a local pharmacist is often a sensible first step.

Where are you based, and which areas do you cover?

We're based in Newcastle upon Tyne and welcome enquiries from Gateshead, North and South Tyneside, Sunderland, Northumberland, County Durham and the wider North East. Appointment details are confirmed when we reply to your enquiry.

How is Hay Fever Treatment different from asking a pharmacist?

Pharmacists give excellent advice on over-the-counter products. Our service goes further, with a full clinical consultation, recognised allergy testing, prescription options assessed by a qualified prescriber and help planning longer-term treatment such as immunotherapy.

Can I book if my hay fever season has already started?

Yes. Some treatments work best when started early, but there are still options that can bring relief once symptoms have begun. Get in touch as soon as you can and we'll explain what's possible this season.

Do you offer follow-up during the season?

Hay fever often needs adjusting as pollen levels change. If your plan needs reviewing after your consultation, we'll explain how follow-up works and confirm any fee before it's booked.

Do you treat children?

Please include your child's age in your enquiry and we'll let you know whether we can help or where best to go. Many hay fever treatments have different age limits, and some are only suitable for adults.

Fees and quotes

Clear pricing matters. Every quote is free, and the fee for any consultation or treatment is confirmed with you before anything is booked.

How much does hay fever treatment cost?

Fees depend on the service you need and what your consultation involves. Request a free quote and we'll confirm the cost clearly before you book, so there are no surprises.

Is there any obligation after I request a quote?

None at all. A quote gives you the information you need to make a decision. Even after a consultation, you are under no pressure to go ahead with any treatment.

Can I use private medical insurance?

Some insurers cover allergy consultations and testing, but policies vary. Please check with your insurer before booking. We're happy to provide the information they ask for.

What each hay fever service involves

Hay Fever Treatment offers several services, and most people start with a consultation. Here's a short summary of each one, with links to the full service pages.

What happens during a hay fever consultation?

A clinician reviews your symptoms, triggers, medical history and current medicines, including how you use nasal sprays. You'll leave with a clear plan for the season. Read more about our hay fever consultation.

Do you offer allergy testing for hay fever?

Yes. We use recognised skin prick and specific IgE blood tests to confirm which pollens are behind your symptoms. Testing is especially useful when triggers are unclear or immunotherapy is being considered. See allergy testing for details.

Can you help with immunotherapy?

We can assess whether allergen immunotherapy may suit you, arrange the testing it requires and explain how treatment is accessed. It aims to reduce the underlying allergy over around three years. Find out more on our immunotherapy page.

What are prescription hay fever treatments?

When pharmacy products are not enough, a prescriber may recommend stronger or combined treatments for the nose, eyes and chest. Our prescription treatments service includes a review of how and when you use them.

When should I start treatment?

Ideally two to four weeks before your symptoms usually begin, and several months ahead for immunotherapy. If you're already struggling, get in touch anyway, because there are options that can help during the season. Our pollen calendar shows typical seasons.

Hay fever injection consultations

Do you offer the hay fever injection?

We offer a consultation for people asking about the injection. A qualified prescriber will assess whether it is appropriate after reviewing your history and the treatments you've already tried. It is not a first-line treatment, and it is only given where it is judged safe for you. Read our hay fever injection page.

What are the possible side effects?

Steroid injections can affect mood, sleep, blood sugar, periods, the skin at the injection site, bones and the immune system. Your prescriber will explain these in detail before any decision is made.

Who usually can't have it?

It is usually unsuitable for people who are pregnant or breastfeeding, or who have diabetes, an active infection, certain mental health conditions, glaucoma, osteoporosis or stomach ulcers. Some medicines also rule it out. Your prescriber will assess you individually.

Practical questions

Will I need to stop my antihistamines before testing?

For skin prick testing, antihistamines usually need to be stopped for several days beforehand, and we'll give you clear instructions. Blood tests are not affected by antihistamines.

Can hay fever affect my asthma?

Yes. Pollen can trigger asthma symptoms, so please tell us if you have asthma when you enquire. If you have severe difficulty breathing, call 999.

How do you use my information?

Your details are used only to respond to your enquiry and provide your care. Our privacy policy explains this in full.

Can't find the answer you need?

Send your question through the quote form or email info@hayfevertreatment.co.uk and we'll be happy to help.